FAQs



We suggest our clients to work with their frequent local carriers. The Great Menu provides daily tracking until good reception by customer. Check with us other delivery methods.
50% bank transfer with your purchase order over $ 10,000.00 + VAT & 50% bank transfer before merchandise is shipped. For stock orders & purchases under USD 10,000.00 + VAT, full bank wire is required. Once the bank alert is received, merchandise will be delivered (stock products) or manufacture process started (on demand products)
Fill in the form in our website and submit it. Shortly we will contact you. You can also call us at +54 11 4812 2410 to make an appointment at our showroom in Buenos Aires city (Arenales 1805 Piso 22 C, Recoleta. We are open Monday thru Friday from 9:30 am to 6:00 pm. You can also reach us thu skype or whatsapp.
All our menu-covers, excepting our BISTRO line, are produced under the concept "tailor-made". All our clients are unique & we design unique products for each of them.
Yes, after 20 years, we have developed several products besides menu-covers. Call for a meeting and, together, we will make your ideas become real.
Yes, we offer a very comfortable showroom, well equipped with samples and at a great location. Please call before visiting. Have in mind that when your guest sits at the table your introductory card is your menu. If your give a great first impression, you have one point in your favor!
We send you form where we collect the information needed to provide you with the correct product for your business. Also, we need updated pictures to suggest the fabrics for the outside cover in order to complete the overall experience.
Yes. Once you have sent us a purchase order & paid the 50% advance, we will produce a sample at your special request at no extra charge. The Great Menu will send you the sample in order to receive immediate feedback. In case of regular products, we send samples from our sample room.
25 units for most of our products (check the comments below the product of your choice) 1 unit for signature & reservation books. 6 units for desk-blotters & check-in presenters. 60 units tablemats & our Gallery Line. For stock products you have a $ 1,000.00 + IVA minimum expense.
Currently we don’t. Please fell free to contact us if you are a restaurant or hotel advisor and would like to become one.
We are in the process. Please check with our staff if we are already able to handle them.
Regularly we offer 15 working days since we receive your PO and advance. Please call us for exact timing since some lines require just 3 or 4 working days.
Our company has a great experience with international couriers as FEDEX, UPS & DHL under a special regime called simplified export. To acellerate & for cost reduction of your exports. Contact our staff for more information.
Yes, the Coral, Royal, Gallery & Platinum Level lines; all are guaranteed for a year. The Bistro line only for six month. All replacements require management authorization. Mai us a picture prior to sending us the goods in order for us to process the replacement. We don’t do refunds.
Yes. Send us your file, designed & editable, after reception we will give you a quote. Once confirmed, we will translate & forward it ready to be printed.
Check-presenters, table-tents, tag-holders, tablemats, Signature Books, Reservation books, desk-blotters, check-in presenters, etc.
To speed the processing for future orders, after your first purchase, we’ll store your die indefinitely. Please let us know if you want to receive your die together with your first order.







OFICINA LATAM:
Buenos Aires.
sales@thegreatmenu.com
+54 11 5453 2220

GLOBAL OFFICE:
New York City.
sales@thegreatmenu.com
+1 (929) 289 7653